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Free Domestic Shipping!
For questions about your order or for tracking numbers on your order:
Call us at 909-592-4311 M-Th 8:00 AM - 5:00 PM Friday 8:00 AM - 2:30 PM Pacific Standard Time.
Golden Eagle Mfg will be closed for the holidays from December 24th returning to our normal business hours on January 2nd, 2025. Orders placed online during that time will be charged and shipped on our return.
Shipping Methods:
Shipments are sent via FedEx, UPS or USPS. We DO NOT Deliver to P.O. Boxes, or freight forwarders, a physical address is required.
All credit cards are manually verified prior to capturing for your security.
ALL PRODUCTS ORDERED WITH A CREDIT CARD WILL BE SHIPPED TO CREDIT CARD HOLDER AND BILLING ADDRESS ONLY.
Shipping Errors:
If we ship in error, please contact us within 48 hours of receiving your package to arrange for pickup and re-shipment of correct (or missing) parts at no charge to you. If we shipped the wrong parts, we will re-ship at no cost to you. If the order was placed incorrectly and you wish to return the parts (if returnable), contact us for an RMA number. Any returns not accompanied by an RMA number will be refused and/or automatically assessed a 25% restocking fee less freight charges. All returns are subject to standard restocking fees at the sole discretion of Golden Eagle Mfg. Return freight is non-refundable for improperly placed orders,
PLEASE MAKE SURE YOU ORDER THE PROPER PARTS FOR YOUR TYPE OF AUTOMOBILE.
If you have any questions about our products, or the provided description is in any way unclear, please call us at 909-592-4311 before placing an Internet order.
Refused Shipments/ Order Cancellation:
Refused shipments are subject to a 25% restocking fee plus return freight. If a customer wishes to cancel an order (provided it is not a special order product), it is the responsibility of the customer to cancel the order prior to the product being shipped. If a customer cancels an order after the product has been shipped, the refused shipment, cancellation, or return will be subject to a 25% restocking fee and any freight charges incurred. A minimum restocking fee of 4% applies to ALL canceled orders purchased with Credit Cards, Debit Cards, or Paypal (if greater than 60 days). For orders outside the United States, any fees associated with customs or duties are non-refundable.
Damaged Shipments:
All claims for damaged shipments must be made within 72 hours of delivery to the point of destination. Any damage to package should be noted with carrier at the time of delivery if possible. We will not be responsible for damage claims made over 72 hours after delivery to the point of destination.
Shipping Information for orders shipped outside the Continental US:
Please email us for shipping costs and delivery times.
NOTICE: You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Please contact the carrier or your local customs office for more information.
Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Golden Eagle Mfg. you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Our international customers and customers shipping products internationally need to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package. Any attempt to hide the cost of the items is considered fraud and is not practiced by Golden Eagle Mfg.
Legality and Pricing:
Prices subject to change without advanced notice. We are not responsible for typos or misprints in product description or pricing on products. Some items may be legal for off-road use only, please check local statutes concerning legality and compliance.